Our Goal : Complete Patient Satisfaction
At Mission Health we work to ensure that each patient receives the best service possible.
OUR PATIENTS…PLACING THEM FIRST
  • New patients are scheduled for appointments within 24-48 hours of calling.
  • Patients do not spend their valuable time sitting in a waiting room – they are seen at the time they are scheduled.
  • One to one hands on care.
  • Each patient will see the SAME Physiotherapist each visit.
  • Our clinic hours are from 6 a.m. to 9 p.m. to accommodate individual schedules and free parking is available directly in front of the clinic.
  • Locker rooms with showers are provided for patient convenience.
From the moment you walk in the door at any Mission Health center, we want you to feel at ease.Our FRONT DESK executive will assist you with all aspects of your visits such as,
  • Providing necessary information
  • Helping to ensure timely consultation/treatment
  • Facilitating paperwork
  • Directing you to the right department.

Because Patient Satisfaction is so important to us, we are constantly evaluating our services and encouraging feedback.

In a recent survey, more than 98 percent of patients who provided their opinions
indicated:

  • "It was worthwhile for me to have received therapy at this clinic."
  • "I was overly satisfied with the results of my treatment."
  • More than 99 percent said:

  • "I would definitely return to this clinic again if I needed further treatment."
  • "I would surely recommend this clinic to a friend or family member."
  • "It is the best team I have seen ever."
Patient feedback, and the use of our Patient Satisfaction survey, helps Mission Health continue to provide excellent patient care.